Frequently Asked questions

At Vision 4 Your, we are committed to delivering exceptional service and ensuring a smooth experience for all our clients. Below are our key policies and procedures:

Booking and Payment: A non-refundable deposit of [X]% is required at the time of booking to secure your date. The remaining balance must be paid [X] days before the event. We accept [list payment methods].

Cancellations and Rescheduling: If you need to cancel or reschedule your event, please notify us at least [X] days in advance. Cancellations made within this period will be subject to a [X]% cancellation fee. Rescheduling is subject to availability and may incur additional charges.

Event Setup and Breakdown: Our team will arrive [X] hours before the event to set up. Please ensure that the event space is accessible and ready for decoration. Breakdown will occur [X] hours after the event ends. Any delays caused by inaccessible spaces may result in additional fees.

Damage and Liability: We take great care in handling all items, but we are not responsible for any damage to the venue or property caused by guests. Any damages to our equipment or décor items during the event will be billed to the client.

Add-ons and Changes: Any add-ons or changes to your package must be requested at least [X] days before the event. Last-minute requests may be accommodated based on availability and may incur additional charges.

Client Responsibilities: Clients are responsible for providing accurate event details, including venue access, guest counts, and any special requirements. We rely on this information to ensure your event runs smoothly.

These policies are in place to ensure that we can deliver the highest quality service and that your event is a success. By booking with [Your Business Name], you agree to adhere to these terms.